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Web Based Customer Service

 


We can help you extend your Website's functionality and increase sales and customer satisfaction with a new Web based customer service application. ServiceEngine offers you the ability to provide state-of-the-art Sales & Customer Service on your Website.

Fletcher Consulting, Inc. is an authorized supplier of the ServiceEngine application. This incredible Web based customer service application offers you...

  • Powerful Management Tools
  • Marketing Database Builder 
  • Message Management
  • Wireless Lead Alerts 
  • Email Auto-Responders 
  • Online Knowledgebase 
  • Sales and Customer Reports
  • Customer Message Center 
  • Brochure and Document Library
  • Interactive FAQ



The ServiceEngine Advantage For Your Customers...

  • Customizable Customer Center 
  • Interactive FAQ Database for your customers to browse and search 
  • Personal Message Center for each customer 
  • One click access to all of your important Sales and Customer Service tools

The ServiceEngine Advantage For Your Website...

  • Fully Integrated Sales and Customer Service System 
  • Sales and Marketing Database 
  • Knowledge Base to assist your Reps with incoming questions
  • Wireless Sales Lead Alerts - instant notification - no matter where you are
  • Sales Rep and Customer Reports let you know where you stand at all times 

Who Should Use ServiceEngine?
Anyone wanting to increase sales and customer satisfaction

What is ServiceEngine?
A powerful sales and customer service system for your Website

Where is ServiceEngine?
You get your own Customer Sales and Support Center that is located on your Website

When can I get ServiceEngine?
Because this is a Web based application, setup takes less time than you could imagine

Provide your website visitors with the best online sales and service support!  The next step forward for your Website, a world-class Web based Customer Service application. Adding a Customer Service Center" to your site, engages and satisfies your customers with a good "sales & service" experience, every time! Proven benefits can be yours. Call us.
 


Roy Fletcher, President of Fletcher Consulting, Inc.  is certified in the following technologies:

Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified Professional + Internet (MCP+I)
Citrix Certified Administrator (CCA)
CompTIA Certified (i-Net+)

This is our Internet and Web services menu. We can help you with your Internet and Web needs in many ways...

Internet Web Hosting
Website Design
e-Commerce Services
Website Analysis
Web Strategy Business Plans
Portals, Vortals & More
Web Based Customer Service
 

 

 

 
 
Call us at 1-954-224-0619 for more information 
 

Contact us using our Information Request Form. Click Here.

   

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